Turn Off Audio Description on Hisense TV
Audio Description is a feature designed to assist viewers who are visually impaired by providing a spoken narration of important visual elements during a television program. If your Hisense TV is talking, it may have the Audio Description feature enabled. To turn it off, please follow these step-by-step instructions:
Step 1: Access the Settings Menu
- Press the ‘Home’ button on your Hisense remote control.
- Use the arrow keys to navigate to the ‘Settings’ option and select it. This is often represented by a gear icon.
Step 2: Navigate to the Accessibility Settings
- Within the Settings menu, look for ‘System’, ‘Preferences’, or ‘Accessibility’ and select it.
Step 3: Adjust the Audio Description Settings
- Find the option labeled ‘Audio Description’, ‘Descriptive Audio’, or ‘Video Description’.
- Select this option and toggle it to ‘Off’.
Step 4: Confirm the Changes
- Exit the menu and return to your programming to ensure that the talking feature has been disabled.
Alternative Method: Direct Button on Remote
Some Hisense remotes have a direct button that toggles the Audio Description on or off:
- Look for a button that says ‘AD’, ‘Audio’, or a similar label.
- Press this button and you should see an on-screen indication that the Audio Description has been turned off.
Troubleshooting
If you’ve followed the steps above and the TV is still talking, consider these troubleshooting tips:
Check Secondary Audio Programming (SAP)
- The TV might be set to a Secondary Audio Programming (SAP) channel that includes narration. Look for an SAP option in the audio settings and turn it off.
Reset the TV to Factory Settings
- If all else fails, you may consider resetting your TV back to its original factory settings. Note that this will erase all custom settings:
- Access the ‘Settings’ menu.
- Navigate to ‘System’ and select ‘Advanced System Settings’.
- Choose ‘Factory Reset’ and follow the on-screen instructions to complete the process.
If these steps do not resolve the issue or the options do not exactly match what you see on your screen, refer to the user manual for your specific Hisense model or contact Hisense customer support for model-specific guidance. The steps provided here are general and based on common Hisense interfaces, but individual models and software versions may have different menus.