Pairing your Phonak hearing aids with other devices can provide an enhanced experience by allowing you to stream audio directly to your ears. Follow these step-by-step instructions to put your Phonak hearing aids into pairing mode.
Step 1: Prepare Your Hearing Aids for Pairing
Firstly, ensure that your hearing aids are turned off. You can usually do this by opening the battery doors. If your Phonak hearing aids are rechargeable, simply placing them in the charger will turn them off.
Step 2: Enter Pairing Mode
To enter pairing mode, you will need to turn your hearing aids back on while they are close to the device you wish to pair with (typically within a few feet). The process for entering pairing mode may differ based on the model of your Phonak hearing aids. Here are some general guidelines:
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For hearing aids with a traditional battery: Close the battery doors to power them on. Immediately afterwards, open and close the battery doors again within 5 seconds to enter pairing mode.
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For rechargeable models: Remove the hearing aids from the charger to power them on, and they will typically automatically enter pairing mode for a few minutes if they have not been paired previously.
Consult your specific Phonak hearing aid’s user guide if you are uncertain, as the procedure may vary slightly for different models.
Step 3: Find Your Hearing Aids on Your Device
On the device you are attempting to pair with (such as a smartphone, tablet, or computer), go to the Bluetooth settings. Wait for your Phonak hearing aids to appear in the list of available devices. The name will typically include ‘Phonak’ followed by the model name or number.
Step 4: Pair Your Hearing Aids
Select your Phonak hearing aids from the list and choose to pair or connect. You may need to accept a pairing request. Once the device and the hearing aids are paired, you will often hear a tone or voice in the hearing aids confirming the connection.
Step 5: Test the Connection
After pairing, try playing audio from the device to ensure the sound is streaming to your hearing aids. You can also make a call if you paired your hearing aids with a phone.
Troubleshooting Tips
- If the hearing aids do not appear in the Bluetooth device list, try turning the hearing aids off and then back on to re-enter pairing mode.
- Ensure the hearing aids are charged and within a few feet of the device you are trying to pair them with.
- Consult the user manual for specific troubleshooting steps related to your Phonak hearing aid model.
- If problems persist, contact Phonak’s support for assistance.
Remember, for specific models there may be additional steps or slight variations in the pairing process, so it’s always a good idea to have your model’s user guide on hand. If you cannot find the guide, Phonak’s website often provides digital copies of their manuals.
Similarly, some devices have specific requirements or settings for Bluetooth accessories, so ensure to consult the manual or support pages for those devices as well.