Introduction to Unpausing a Printer on Mac
If your printer is paused on a Mac and you are unable to print documents, there are several ways you can unpause it. This problem can be due to various reasons including connectivity issues, printer errors, or a paused print queue. Let’s go through the steps to troubleshoot and resolve the issue.
Step 1: Check the Printer’s Physical Status
Before attempting to unpause the printer from your Mac, ensure that the printer itself is ready for printing. Check for:
– Adequate paper in the tray
– No paper jams
– Sufficient ink or toner
– The printer is turned on and indicating a ready status
Step 2: Use System Preferences to Unpause the Printer
Follow these steps to unpause your printer using System Preferences:
- Click on the Apple logo in the top left corner of your screen and select ‘System Preferences’.
- Click on ‘Printers & Scanners’.
- In the left-hand pane, select the printer that is paused.
- Open the ‘Open Print Queue’ button to view the list of pending print jobs.
- If the printer status is ‘Paused’, click the ‘Resume’ button to unpause the printer.
Step 3: Use the Dock to Resume Printing
If you have print jobs in the queue, the printer icon should appear in the Dock. Here’s how to resume printing from the Dock:
- Find the printer icon in your Dock, which appears when you have pending print jobs.
- Click on the printer icon to bring up the list of print jobs.
- If the print queue window shows that the printer is paused, simply press the ‘Resume’ button.
Step 4: Check for Printer Issues Via the Dock
Sometimes, a printer might pause due, for example, to a paper jam or another error that needs attention. Here’s what you can do:
- Click on the printer icon in the Dock to open the print queue window.
- Check for any messages or alerts indicating a problem with the printer.
- Resolve any issues (e.g., clear paper jams, refill ink) shown in the messages.
- After the issue is resolved, the print queue may automatically unpause. If not, click ‘Resume’.
Step 5: Restart the Printer and Mac
If the printer does not unpause, try restarting both the printer and your Mac:
- Turn off the printer using its power button.
- Disconnect the power cable from the printer for about 30 seconds and then reconnect it.
- Turn the printer back on and wait for it to initialize.
- Restart your Mac by going to the Apple menu and selecting ‘Restart’.
- After your Mac boots up, try printing again to see if the issue is resolved.
Step 6: Reset the Mac’s Printing System
If the above steps don’t work, you may need to reset the printing system:
- Go to ‘System Preferences’ and select ‘Printers & Scanners’.
- Right-click (or control-click) in the list of printers on the left-hand side of the window.
- Choose ‘Reset printing system…’ from the context menu.
- Click ‘Reset’ in the confirmation window.
- After the reset, you will need to re-add your printer. Click the ‘+’ button to add the printer again.
Conclusion
By following the steps above, you should be able to unpause your printer on a Mac and resume printing your documents. If the problem persists, there may be a deeper issue that requires help from the printer manufacturer’s support team or a professional technician.